Shipping & Delivery Policy

Shipping Policy
For domestic buyers, orders are shipped through Registered Domestic Courier companies and /or Speed Post only. Charges are as applicable and to be borne by the customer. For International buyers, orders are shipped and delivered through Registered International Courier companies. Charges are as applicable and to be borne by the customer. Additional charges like Import Duty or Customs Duty if any, specific to a particular country are to be borne by the customer. Orders are shipped within 2-3 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post

Kalp Jewellers is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2-3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Though all the shipments are delivered through registered and known Courier Companies, Kalp Jewellers is in no case responsible for any damage to the order while in transit to the buyer. However, if there is any damage to the box/cartons or the seal is open kindly call our customer care number immediately.

Tracking of Order
You will also be able to track your order online using the AWB number of your parcel. The details of the AWB number and the link to the tracking website will be mailed to you once the order is dispatched from our centre. You can also call our customer care number or mail us regarding any delivery issues.